There is currently an issue affecting several Microsoft 365 clients, which may impact Outlook access.
What happened
Microsoft appears to have indavertently made a bakend change that disabled a critical system component known as the Microsoft Information Protection API for some tenants.
This change was not initiated by Visualize IT.
The Impact
Users may receive repeated prompts to sign in on the Microsoft Outlook app
Successful sign in may present the error below:
Please note that our web hosting and domain services will undergo planned maintenance on
Tuesday, 27 May between 20h00 and 00h00.
Date and Time
Tuesday 27th May 2025
20h00 – 0h00
Affected services
Services may be unavailable for a brief period for 5 – 30 minutes. We appreciate your patience in this regards